LegalPrivacy Policy
How PIL Behavioral Health Associates, LLC collects, uses, protects, and discloses information submitted through our website and general communication channels.
Effective Date: 06/04/2026
Columbia, South Carolina
About This Policy
PIL Behavioral Health Associates, LLC respects your privacy and is committed to protecting the personal information you share with us through our website, screening forms, email, phone communication, and other practice-related communication.
This Privacy Policy explains how we may collect, use, protect, and disclose information submitted through our website. This policy is intended for website and general communication purposes and does not replace the practice’s HIPAA Notice of Privacy Practices, informed consent forms, or client service agreements.
Information We May Collect
We may collect information that you voluntarily provide to us, including:
Name
Phone number
Email address
Basic contact information
Information submitted through a screening form or contact form
General reason for seeking services
Insurance or payment-related information, when applicable
Any other information you choose to provide
We may also collect basic website usage information, such as browser type, device type, pages visited, and general website activity, depending on the tools used by our website platform.
2. How We Use Your Information
We may use information you provide to:
Respond to your inquiry
Review your request for services
Contact you about scheduling or next steps
Determine whether our services may be appropriate for your needs
Provide information about services offered by the practice
Maintain business and administrative records
Comply with legal, ethical, clinical, billing, and regulatory obligations
3. Screening Forms and Website Communication
Completing a screening form or contacting us through the website does not automatically create a therapist-client relationship.
A therapist-client relationship is established only after appropriate intake, consent, clinical review, and acceptance into services.
Please do not use the website, screening form, email, voicemail, or general contact forms for emergencies or urgent clinical needs.
4. HIPAA and Protected Health Information
As a behavioral health practice, some information we collect may be considered protected health information under HIPAA once you become a client or when information is collected for treatment, payment, or healthcare operations.For more detailed information about how protected health information may be used and disclosed, please review our Notice of Privacy Practices, which is provided during the intake process and/or made available upon request.This Privacy Policy is not intended to replace the HIPAA Notice of Privacy Practices.
5. How We Protect Information
We take reasonable administrative, technical, and physical safeguards to protect personal information.
However, no website, email system, internet transmission, or electronic communication method can be guaranteed to be completely secure.
For your privacy, please avoid sending highly sensitive clinical information through general email or non-secure website forms unless instructed to do so through a secure platform.
6. Disclosure of Information
We do not sell your personal information.
We may disclose information when necessary to:
Respond to your request for services
Provide care or coordinate services
Process billing, insurance, or payment-related matters
Comply with legal, ethical, licensing, payer, or regulatory requirements
Respond to court orders, subpoenas, or legal requests when required
Report suspected abuse, neglect, danger to self or others, or other situations required by law
Work with authorized vendors or business associates who support practice operations
7. Third-Party Links
Our website may include links to third-party websites, forms, portals, payment systems, or external resources.
We are not responsible for the privacy practices, security, or content of third-party websites. You are encouraged to review the privacy policies of any external websites you access.
8. Telehealth Privacy
PIL Behavioral Health Associates, LLC provides telehealth services. Clients are responsible for participating in telehealth sessions from a private, safe, and appropriate location.
We use telehealth tools and systems intended to support secure communication. However, clients should understand that risks may exist with any electronic communication.
9. Children and Adolescents
We may provide services to adolescents with appropriate consent and involvement of a parent, guardian, or legally authorized representative as required.
Information submitted on behalf of a minor should be submitted only by an authorized parent, guardian, or appropriate legal representative.
10. Your Rights
Depending on your status as a client and applicable law, you may have rights related to access, correction, restriction, and disclosure of certain information.
For protected health information, your rights are explained more fully in our HIPAA Notice of Privacy Practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this website with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact:
PIL Behavioral Health Associates, LLC
1320 Main Street, Suite 300, Columbia, SC 29201
Phone / Fax: 803-893-8884